The HEX GS-911 USB
This diagnostic tool gives you greater insight into what’s going on inside your motorcycle with a laptop or smart phone, whilst you’re on the move. With the GS-911 you can read and clear fault codes, reset service reminders and much more…
- The GS-911 USB product is available in a Enthusiast Licence only (Service Functionality for 10 VINS)
A new generation GS-911usb device offering the ultimate value to BMW Motorrad enthusiasts. This GS-911usb model features a J1962 (OBD-II) connector and is compatible with all newer EU-4 compliant BMW motorcycles with OBD-II connector ports. In addition, when used in conjunction with the female OBD-II adaptor cable this product is also backwards compatible and supports ALL the previous models of BMW motorcycles that have round 10-pin diagnostic connectors.
This cost-effective solution is used exclusively in combination with our Windows PC application via a USB cable.
- This product is available in an Enthusiast Licence only (Service Functionality for 10 VINS) and is not compatible with the ProUnlimited Subscription.
The HEX GS-911 WiFi
- Experience the next level of motorcycle diagnostics with the HEX GS-911wifi Enthusiast model. Featuring a J1962 (OBD-II) connector, it effortlessly connects to new EU-4 compliant BMW motorcycles for quick and efficient diagnostics. With the GS-911, you can read and clear fault codes, reset service reminders, and much more – all from your laptop or smartphone while on the move. The Enthusiast License offers service functionality for up to 10 VINs, which is fully upgradeable to unlimited VINs with the ProUnlimited Subscription for ultimate diagnostic flexibility. Want to be backward compatible, add a Female diagnostic adapter to extend capabilities to BMW bikes fitted with a 10-pin connection. Elevate your riding experience with precision diagnostics at your fingertips.
Elevate your BMW motorcycle diagnostic experience with the GS-911wifi Enthusiast model, now equipped with a J1962 (OBD-II) connector for seamless compatibility with new EU-4 compliant BMW motorcycles. This cutting-edge GS-911wifi offers a plug-and-play solution, eliminating the need for an adaptor cable. Tailored for all newer EU-4 compliant BMW motorcycles featuring OBD-II diagnostic connections, it revolutionises your diagnostic capabilities on the road.
For added convenience and versatility, pair it with the Female OBD-II adaptor cable to make it backward compatible. Unleash the power of D2D (device-to-device) and HEX Cloud connectivity, enhancing your diagnostic capabilities. This model comes out as standard with an Enthusiast License (10 VIN limit) and is fully upgradeable to unlimited VINs (for Service and Maintenance Functions) with the ProUnlimited Subscription, providing a flexible and comprehensive diagnostic solution.
FREQUENTLY ASKED QUESTION
GS-911 WiFi devices can now be upgraded to perform Service Functions on an unlimited number of VINs through a new HEX subscription product called ProUnlimited.
WHAT IS PROUNLIMITED?
ProUnlimited replaces the previous ‘Upgrade to Professional’ process by allowing you to enter an annual payment option to unlock your GS-911 WiFi device to perform Service functions on an unlimited number of VINs (as apposed to 10 Max for the normal Enthusiast version).
WHY DID YOU STOP SINGLE PAYMENT PRO AND WHAT ARE THE ADVANTAGES OF PROUNLIMITED?
Software subscriptions are commonplace for many technology products and by moving to a flexible annual subscription, this not only provides our customers with a lower cost barrier to entry for an upgrade, it also ensures our ability to continue developing innovative functions and features for our customers in the future.
ProUnlimited will also offer subscribers priority releases to the latest features ahead of the public release.
HOW DO I REGISTER AND SUBSCRIBE TO PROUNLIMITED OR VIEW OR UPDATE MY PAYMENT DETAILS?
Navigate to the Setup->Device Activations menu in GS-911 and use the ‘Subscribe to ProUnlimited’ or ‘Manage my Subscription’ buttons
WHICH GS-911 DEVICES IS PROUNLIMITED AVAILABLE FOR?
ProUnlimited is supported on GS-911 WiFi devices (both OBDII and 10-pin).
WHICH COUNTRIES IS PROUNLIMITED AVAILABLE IN?
ProUnlimited is supported in most countries globally with the exception of a few.
Please contact support if you are a customer in any of the unsupported countries and need to subscribe.
HOW LONG DOES MY SUBSCRIPTION LAST?
ProUnlimited is an annual subscription product and paid annually in advance. The minimum subscription period is 12-months.
WHAT HAPPENS IF I DON’T RENEW THE FOLLOWING YEAR?
If your ProUnlimited subscription lapses and is not successfully renewed, then your GS-911 WiFi device is returned to the previous level of Enthusiast license prior to the ProUnlimited upgrade.
CAN I CANCEL MY SUBSCRIPTION AT ANY TIME?
A ProUnlimited subscription automatically renews for the next 12-months at the end of the prior 12-month period. The auto-renew can be disabled at any time on the ‘subscription management page’ by using the ‘Manage your subscription’ button from the Device Activations menu in GS-911.
CAN A LAPSED PROUNLIMITED SUBSCRIPTION BE RENEWED?
Any lapsed ProUnlimited subscriptions can be renewed at any time with no penalty or additional fees. Simply navigate to ‘Subscribe to ProUnlimited’ in the GS-911 software application and subscribe to a new 12-month period.
DO I NEED A SEPARATE PROUNLIMITED SUBSCRIPTION PER GS-911 WIFI DEVICE?
Yes. ProUnlimited provides unlimited VINs (for Service Functions) to a single GS-911 WiFi device and is locked to serial number. A separate ProUnlimited subscription is required per GS-911 WiFi device.
I ALREADY HAVE A GS-911 WIFI WITH A PROFESSIONAL LICENSE, DO I NEED PROUNLIMITED?
No, a GS-911 WiFi device enabled with a Pro license provides unlimited VINs permanently. A ProUnlimited subscription may need to be considered in the future when new and additional Pro level functionality is added to ProUnlimited.
I HAVE A YELLOW GS-911 DEVICE AND WANT TO UPGRADE TO UNLIMITED VINS
ProUnlimited is only available on GS-911 WiFi devices (OBDII and 10-pin). If you have a yellow device then you will need to trade-in and upgrade in order to be able to subscribe to ProUnlimited.