Frequently asked questions

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We are still adding and updating the content on this page: November 2021.

Do you ship internationally to my country?

Yes – we ship worldwide. Add products to your shopping cart and then make sure your delivery country is selected so you can see shipping options and costs.

Faulty items

If your item has developed a fault please contact explaining the issue and include your original order number.

How long is the warranty?

Our standard warranty is 12 months, however all of the Denali products carry a 5 year warranty.

Can I return my item?

We will happily accept any returned product we have sold as long as it is unused and returned in original unopened packaging within 30 days of the item being received. Return costs are at the buyers expense.

Helpful links for customers installing our products themselves –

Cansmart/EzCan installation:

Light pod installation:

Soundbomb installation:

I have just bought a 2012 BMW F650GS and need to fit some auxiliary spots or day running lights – do you have any suggestions on what would work for this model as I appreciate it’s a bit older. Ideally I would like to buy a complete fitting kit for it?

I’ve taken a look at the model and there are not many places to mount lights on it plus there is not a bike specific light mount for it either.  

On a positive note, there is an ezcan controller and a few universal lights that may suit your requirements.  Below are links direct to the products to help you through the creation of your shopping cart.  This will give you an idea of what’s needed.

Pick one of the following
Ezcan Or a Cansmart 
If you chose the Ezcan, select the additional wiring harness.
Now what lights do you want? Click here. There are 8 popular ones here to choose from.  Need some help? Watch this video
Where to mount your lights? Here is a selection of Universal mounts that can be mounted to crash bars, frame and forks etc.
Alternatively also check out the new Dial Dim, however because there is an ezcan for your bike I would always recommend going down the ezcan route but check it out nevertheless.